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Hotel Acapulco Tortuga, Acapulco
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Key details
About the Hotel
Av. Costera Miguel Aleman 132,
Acapulco,
Mexico,
39690,
Guerrero
Hotel Acapulco Tortuga is situated in the Golden Zone of Acapulco, a vibrant area renowned for its shopping and nightlife. This modern hotel features 257 guestrooms with views of the bay. Guests have access to various dining options and recreational amenities. The hotel is also conveniently located near popular tourist sites such as La Quebrada and Parque Papagayo.
Location
Hotel Acapulco Tortuga is located just 12.5 miles from General Juan N Alvarez International Airport. Guests can easily reach popular beaches like Playa Condesa and Playa El Morro, both within 0.5 miles. Notable attractions such as Zocalo and La Quebrada are a short drive away, providing a convenient base for exploring the area.
Rooms
Hotel Acapulco Tortuga offers air-conditioned rooms equipped with flat-screen televisions. Each room includes a private balcony, wardrobe, and a choice of a bath or shower in the bathroom. Guests have the option to book rooms with two beds that can accommodate up to four people. The facilities also include convenient amenities like phones and complimentary toiletries.
Eat & Drink
On-site dining includes El Nopal Restaurant, which specializes in traditional Mexican cuisine. Additional dining options are available at the buffet-style restaurant and the hotel's piano bar. Guests can enjoy meals at Careyes and Muffin's, catering to various tastes. The hotel's snack bar also ensures that light refreshments are readily available.
Leisure & Business
The hotel features a large outdoor swimming pool for relaxation and recreation. Business travelers can use the conference center which measures 97 square feet and offers essential amenities. Guests can also take advantage of concierge services, a business center, and wedding services. Additional amenities include a gym/fitness center and a kids' pool.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was impeccably clean, creating a welcoming and comfortable atmosphere for my stay.” view full review
Relaxing Spa!
“The spa facilities were outstanding, with a tranquil ambiance and a variety of rejuvenating treatments.” view full review
Delicious Breakfast!
“Breakfast was a highlight, featuring a delightful selection of fresh pastries and made-to-order options.” view full review
Exceptional Shower!
“The shower pressure was excellent, providing a refreshing experience every morning.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Wheelchair access
Security
Sports & Fitness
Fitness center
Services
Room service
Dry cleaning
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Children
Babysitting/Child services
Spa & Leisure
Swimming pool
Room features
Air conditioning
Patio
Bathroom
Free toiletries
Media
Cable/ Satellite television
Telephone
Show more
Location
Av. Costera Miguel Aleman 132,
Acapulco,
Mexico,
39690,
Guerrero
Map view
street view
Av. Costera Miguel Aleman 132,
Acapulco,
Mexico,
39690,
Guerrero
City landmarks
Beach
Playa Condesa
2800 ft
Mall
Yak Galerias Diana
2100 ft
Events
Acapulco Convention Center
1.3
mi
Isla El Morro
2200 ft
Parks
House of Culture
1.3
mi
Condesa Beach
2800 ft
Beach
Playa El Morro
2400 ft
Magallanes
Playa Magallanes
2400 ft
Av Costera 101
Paradise Bungy Acapulco
3400 ft
Shopping Area
Galerias Acapulco
5100 ft
Shopping Area
Plaza Bahia
3300 ft
Craft Market El Pueblito
3500 ft
Barra de Coyuca
1.2
mi
Fraccionamento Magallanes
4100 ft
Av Costera Miguel Aleman
Parque De La Reina
1.3
mi
Amusement Park
Roll Acapulco
1.3
mi
Av Niños Heroes de Veracruz 27
Papagayo Park
1.3
mi
Ave Costera Miguel Aleman
Museo Historico de Acapulco
1.4
mi
Bahía de
Bahia De Santa Lucia
1.0
mi
Costa Azul
Playa Bananas
1.1
mi
Av. Costera Miguel Alemán
Papagayo Adventure
1.1
mi
Avenida Costera Miguel Aleman s/n Frente a Playa Hornos
Parque Papagayo
1.2
mi
Broadway Theatre
Teatro Juan Ruiz de Alarcon
1.0
mi
Av Costera Miguel Alemán 1264
Playa Papagayo
1.3
mi
Parks
Parque Ignacio Manuel Altamirano
1.3
mi
Beach
Playa Cici
1.4
mi
Beach
Playa Icacos
1.3
mi
Nearby
Avenida Costera Miguel Aleman
1200 ft
Av Costera Miguel Alemán S/N
Diana the Huntress
1700 ft
Club Deportivo La Condesa Calle Roca Sola 17 Zona Dorada La Condesa
El Fuerte del Virrey Museo & Gourmet
1500 ft
Restaurants
Barbarroja
3100 ft
Avenida Costera Miguel Aleman # 107-A
Beto's Condesa
3400 ft
Av Costera Miguel Aleman
Bambu
700 ft
Avenida Costera Miguel Aleman Fracc. Farallon 111 Playa Condesa
Senor Taco
800 ft
Costera m Aleman 2280 loc 3 y 4 Costa Azul
Italianni's Galerias Diana
900 ft
Galeria Diana
Tio Alex
1200 ft
Avenida Costera Miguel Aleman 111
Mr. Lalo's
1600 ft
Ave. Costera Miguel Aleman Costera Miguel Aleman sn Local Fraccionamiento Magallanes Frente Ala Diana Cazadora
Napoli
2200 ft
Plaza Marbella Corner with Av. Costera Miguel Alemán 41
El Morro Restaurant
2400 ft
Av.Costera Miguel Aleman Plaza Marbella beach level.
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Quiet
Convenient
Room Condition
Limited Dining
6.6/10
Nice
Rooms
5.6
Location
6.0
Service
7.0
Dining
7.8
Guest reviews
6.6/10
based on 5 reviews
2.5/5
based on 87 reviews
#146 of 191 hotels in Acapulco based on Tripadvisor
William
United States of America,
June
2024
6.4/10
Staying on the oceanfront side of the hotel offers a quieter experience, far from the bustling bars. The rooms on this side were in poor condition, with broken furniture and non-functional lights, giving a sense of disrepair. Despite these issues, the location is perfect for families seeking a peaceful retreat with nearby shopping options.
Rooms
5.0
The rooms on the oceanfront side looked like they were falling apart, with broken furniture and non-functional lights.
Service
8.0
The service, however, was very nice and accommodating, offering a pleasant experience despite the room conditions.
Location
7.0
The location, away from the noise of bars, is ideal for those seeking a quiet stay with convenient access to shopping options like McDonald's, Wal-Mart, Office Max, and Costco.
Dining
7.0
Though the dining options were limited, the buffet in the mornings came recommended as a worthwhile choice.
Facilities
6.0
The hotel facilities were basic but functional, offering adequate amenities for a comfortable stay.
Quiet
Room Condition
Craig
United States of America,
June
2024
7.0/10
Staying at the hotel was a mixed experience. The positive highlights included a great breakfast buffet every morning with fresh tamales and homemade tortillas. However, the rooms toward the back of the hotel faced loud music from nearby bars at night, which was overwhelming. The authentic Mexican ambiance of the hotel was charming, with a scenic greenery-filled open-air lobby and a lovely pool area with a swim-up bar. On the downside, rooms on the north side were plain and also faced the same noise issue.
Rooms
7.0
The rooms toward the back of the hotel were overwhelmed by the loud music from the bars across the street at night.
Service
6.0
Room service and dry cleaning were available.
Location
5.0
The location was a mix of positives and negatives. While the hotel had a very Mexican feel and was close to the beach, the surrounding area had issues with noise from bars at night, impacting the overall experience.
Dining
8.0
The breakfast buffet every morning was worth trying with great options like fresh tamales and homemade tortillas. However, the dining experience may have lacked variety during other meals.
Facilities
9.0
The hotel boasted charming facilities with a scenic open-air lobby, a nice pool with a swim-up bar, and lush greenery all around, creating a cozy atmosphere.
Annie
United States of America,
May
2024
6.6/10
I had a mixed experience at this hotel. The rooms were very plain, but the authentic Mexican feel was charming. The service was friendly and helpful, but there were some challenges that required speaking to the manager. The location had its drawbacks but also offered water sports activities. The dining experience was enjoyable, especially the buffet in the mornings. The facilities were adequate with a nice pool area.
Rooms
6.0
The rooms were very plain and basic, but I appreciated the authentic Mexican atmosphere.
Service
7.0
The service was friendly and helpful, although some issues needed management intervention.
Location
5.0
The location had both positives and negatives, with nearby water sports activities but challenges like noise from the street.
Dining
8.0
I enjoyed the breakfast buffet in the mornings, it was worth it.
Facilities
7.0
The hotel had decent facilities, including a nice pool area.
Arthur
United States of America,
November
2023
6.6/10
I had a mixed experience at this hotel. The hotel has a very authentic Mexican feel with lovely open-air spaces and a beautiful pool area. The breakfast buffet was fantastic, but the room conditions and noise levels could be improved.
Rooms
5.0
The rooms had some issues with maintenance and noise levels. The ones at the back were quieter but plain.
Service
7.0
The service was pleasant and friendly overall.
Location
6.0
The hotel is very Mexican and cozy, but the noise from bars across the street can be overwhelming at night.
Dining
8.0
The breakfast buffet was delicious with fresh tamales and homemade tortillas.
Facilities
7.0
The facilities like the pool with a swim-up bar were excellent, but some room amenities needed attention.
Authentic Mexican feel
Room maintenance issues
Mary
United States of America,
May
2023
7.2/10
The hotel offers a mix of authentic Mexican charm with amenities like a great breakfast buffet every morning, but the rooms on the north side may need improvement. The lush greenery and scenic views create a welcoming atmosphere, although some maintenance issues were noticeable.
Rooms
6.0
The rooms on the north side were plain and looked like they were falling apart, but the maids cleaned them daily. The lobby is pretty from the lobby with a green house atmosphere.
Service
7.0
The service, once addressed with the manager, became much friendlier. Room service and dry cleaning were available.
Location
7.0
The location is convenient for access to beach front clubs but may not suit all travelers. It is closest to the bars for those seeking nightlife.
Dining
8.0
The buffet in the mornings is worth trying with wholesome food available.
Facilities
8.0
The hotel boasts a nice pool with swim-up bar and plenty of lush greenery making it very scenic and cozy for guests.